MSPSN Services Overview

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MSPSN Services Overview

MSPSN provides three things of great value for the Managed Services Provider (MSP) Community:

§ A proven framework to communicate and collaborate;

§ The training and guidance required to master the MSP business model; and

§ The tools to manage and build their businesses successfully.

With significant experience in delivering Managed Services, they are proven experts in using managed services to increase profits, drive net new recurring revenue, and lower costs. Leverage MSPSN to grow your business today!

Community Training and Support Services
MSPSN Global Community	□	On-Line Portal Community Monthly Business Building Webinars MSPSN Masters peer groups	Private Collaborative Forums Full Access to Document Library Community Buying Power
Virtual Service Desk Services
Net Watcher	□	Critical alerting Critical & Security Patch Management 24x7x365 monitoring itControlSuite monitoring platform Powerful scripting	Remote Access (RDP, VNC, LogMeIn) Active Directory Management Full integration with Autotask, ConnectWise, Reflexion, Datto
Net Minder	□	All features of Net Watcher included, plus Full remote remediation
Gatekeeper	□	Answering Service/Receptionist Appointment setting Call routing/forwarding	Instant notification of messages Dedicated teams of 5-7 Fully integrated with your PSA/Systems
Help Desk	□	Branded & Generic options	Billed Per Device per month or Per Minute
Security as a Service	□	SMB Security Toolkit includes: Regulations & Compliance Information Security Planning		Incident Response Planning Disaster Recovery Planning …and more
BDRX: business continuity	□	HaaS financing: End user agrees to monthly fee, Reseller gets all money up front Up to 5 TB on-site and off-site backup On and off-site virtualization	Daily offsite snapshots Redundant independent data centers Full data recovery in less than 24 hours Powerful Dual Core & Quad Core CPUs
Project Desk	□	Complete project support from architecting, quoting, and procurement to project delivery and implementation
Complimentary Services	□	Managed Spam Control, Email Archiving, Anti virus
Operations Support Services
Accounting as a Service	□	Full Service Accounts Payable/Receivable Full Service Accounting and Taxes	Full Service Payroll and Sales Tax Billed A la Carte or Bundled per month
Sales Manager as a Service	□	Monthly Sales Coaching Performance monitoring/management	Pipeline management Monthly summaries
Procurement as a Service	□	Dedicated account team Software license l management Product research	Order fulfillment Invoicing & Shipping RMA management
Hardware as a Service	□	True credit desk No risk to reseller	Highest approval rate in Channel Complete sales support